This policy outlines our shipping and return processes to help you understand how we deliver your orders and manage potential returns.
Shipping
- Processing Time: Orders typically take 2 business days to process before shipment. You will receive a confirmation email with tracking information once your order ships.
- Shipping Methods: We chose the shipping method that best suits your location. Shipping options and estimated delivery times will be displayed at checkout.
- Shipping Costs: Shipping costs are calculated based on the weight of your order and your chosen shipping method. You can see the estimated shipping cost before finalizing your purchase.
- International Shipping: We currently ship to India only.
Tracking Your Order
You can track your order by clicking on the tracking link provided in your shipping confirmation email.
Returns & Exchanges
We want you to be happy with your Jeengar.in purchase. If your product has arrived with manufacturing defects, we offer returns within 7 days of receiving your order. We do not provide exchange as of now.
What can be returned?
- You may return unused and unworn merchandise in its original packaging with tags attached.
- We cannot accept returns for used, damaged, or altered items.
- Clearance sale items or products marked “final sale” are not eligible for return or exchange.
How to Return or Exchange an Item
- To initiate a return, please contact us by email at mail@jeengar.in within 7 days of receiving your order.
- In your email, please specify your order number, the item(s) you wish to return, and the reason for your return.
- We will then provide you with a return authorization number (RMA) and instructions on how to return your item(s).
- Please pack your return securely and include the completed return form (provided with the RMA instructions) in the package.
- We will schedule a return pickup for you.
Return Processing
Once we receive your returned item(s), we will inspect them to ensure they meet the return criteria.
- Refunds: If your return is approved, you will receive a full refund for the purchase price of the item(s), excluding original shipping costs. Refunds will be processed to the original payment method used for the purchase within 14 business days.
Please Note:
- You are responsible for the cost of return shipping.
- Jeengar.in is not responsible for lost or stolen return packages.
We hope this Shipping and Returns Policy provides you with the necessary information. If you have any further questions, please don’t hesitate to contact us at mail@jeengar.in.